Installing, Logging In & Getting Started

Fix: Access to path is denied during installation
Try right-clicking on install.exe and click on "Run as Administrator". If the "Run as Administrator" is not displayed, follow these inst...
Sat, 26 Jan, 2013 at 4:37 PM
Fix: Can't log in because of Google message
Background Tube Toolbox works by programatically logging into your YouTube account and then performing actions through code just as if you were logged in us...
Fri, 31 Jan, 2014 at 12:08 PM
Fix: CAPTCHA / Security Code Issues
BackgroundFor various reasons (such as too many failed log-in attempts), YouTube will require you to enter a CAPTCHA/Security Code when logging in. This can ...
Sun, 27 Jan, 2013 at 12:09 PM
Fix: Error when starting Tube Toolbox - FileExists
If you get a message that looks something like the following: 9[FileExists(C:\ProgramData\Sincell\Tube Toolbox\TubeToolboxData.sdf)][BeforeOpen][OpenE...
Thu, 25 Sep, 2014 at 9:58 AM
Fix: How do I use Google's 2-step verification security
So, take a deep breath, grab a cup of coffee and let's begin a journey into the Bizarro ( world of Google/YouTube logins. First, the...
Fri, 6 Jun, 2014 at 8:41 AM
Fix: Loading page never goes away
We have seen this occur because of two issues. First, there can be an Internet Explorer setting that causes this. There is some security setting on IE that d...
Sun, 27 Jan, 2013 at 12:20 PM
Fix: Login Failed! Invalid username/password combination
This error can occur for a variety of reasons. So, take a deep breath, grab a cup of coffee and let's begin a journey into the Bizzarro (
Sat, 3 Jan, 2015 at 5:01 PM
Fix: Message saying my browser is not supported
You should try upgrading to a new version (or re-install your current version) of Internet Explorer. Our software uses Internet Explorer for some functionali...
Sun, 27 Jan, 2013 at 12:28 PM
Fix: My password is not working
We have two passwords within Tube Toolbox. If you are trying to log into our website ( to use your Tube Toolb...
Fri, 21 Feb, 2014 at 10:29 PM
Fix: Tube Toolbox crashes on startup
Background If the auto-update fails (or a variety of other reasons), Tube Toolbox can crash before the login screen ever shows up. You might see something si...
Mon, 21 Apr, 2014 at 10:18 PM